Our SMB Stress Free IT packages are designed to be just that, stress free. At Tranquil IT we want you and your company to be successful, and IT stresses can take your focus away from what’s important to your company. Let us worry about maintaining your IT systems and do what we’re good at, while you get on and do what your good at!
With stress free in mind, we’ve developed a number of packages to suit all sizes of companies and, as not everyone is the same, we’ve broke these down into packages for individuals, without being over complicated. We’ll provision the following platforms for you…
All our plans come, by default, with the platforms you’ll need to collaborate and communicate.
Provides access to your e-mail from anywhere, on any device.
Tell the world who you are, sell your products, and transact online.
Access to your files from anywhere, whenever you need them.
Stay connected to your staff and customers, wherever you are.
Once the platforms are provisioned, you’ve just got to choose which package best suits the people you want to add to them. For example, if your people are fully mobile, they may not need to be licensed for the full version of the Microsoft Office suite, and therefore may only require the bronze package. If your people are more office based, and are regular users of Word, Excel, PowerPoint, etc. they may be more comfortable having the Microsoft Office suite installed on their laptops or desktops rather than being limited to the online version, so would need the silver package. If you require increased security and management of devices, our gold package provides the most advanced threat protection system available today, and device management allowing you to centralise application and configuration management for all your devices.
These packages are not intended to be one-size-fits-all, feel free to contact us to mix and match to suit your people’s needs.
Our bronze package gives you everything you need to start communicating and collaborating with your staff and customers easily online. This package includes the following:
Custom Domain: Make your organisation stand out by having both your website and e-mail addresses customised to your company name.
Website Hosting with SSL Certificate: Host your website on our fully managed web servers, at no extra cost. You can even choose from one of our website templates to get you started.
E-mail: Send and receive e-mails using your custom domain, such as [email protected], with all e-mails protected against spam, malware, and known threats with Exchange Online Protection. Access your e-mail from your laptop, phone, or any device with an internet browser.
Microsoft Office Online: Our basic package gives you access to online and mobile versions of Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, and many more online applications. These applications will help you run and automate your business functions from the browser on your laptop or while on the go with your mobile device.
Cloud Storage: Save all your documents, spreadsheets, presentations, and e-mails to the cloud, ensuring all your information is protected and accessible from your laptop, phone, or any device with an internet browser.
Shared Mailboxes: Your company will look more professional with additional shared mailboxes, such as [email protected], [email protected], [email protected], etc. You can then decide who in your company has access to read and send from these mailboxes.
Easy Online Meetings: Simply create Microsoft Teams meetings that you, your staff, or your customers can all join remotely by clicking on a link in the meeting invite. Meetings can be audio and video and can be accessed by anyone with internet access.
Training: Our team will provide training to you and your team on how to setup and access the above services, how to collaborate with each other and your customers in real-time, and how to set-up and host audio conferences.
Support: We are here for you, if you have any problems or issues with your IT services simply log a support request and one of our experienced support team will help you get back up and running again.
Our silver package contains everything you get with our bronze package, but also the following:
Microsoft Office Professional: Install the full Office suite onto your laptop or desktop device so you can work on documents, spreadsheets, presentations, and e-mail offline without requiring an internet connection.
Host Webinars: Use Microsoft Teams – software you’ll already be familiar with from hosting meetings – to host webinars that include attendee registration pages, email confirmations, and reporting.
Online Bookings: Make it easier for your customers to schedule and manage appointments with Microsoft Bookings.
Get everything in our bronze and silver packages, but with more security and additional device management:
Advanced Threat Protection: Help protect against sophisticated threats hidden in email attachments and links, and get cutting-edge defences against zero-day threats, ransomware, and other advanced malware attempts with Microsoft Defender for Office 365. Apply policies that provide pre-breach threat resistance in Windows 10 with attack surface reduction and exploit protection capabilities
Data Protection: Control who has access to company information by applying restrictions like Do Not Copy and Do Not Forward with Information Rights Management. Restrict copying or saving of company information to unauthorized apps and locations with App protection for Office mobile apps, and remotely wipe company data from lost or stolen devices with Selective Wipe from Intune. Enable unlimited cloud archive and long-term preservation policies to ensure you never lose an email with Exchange Online Archiving
Device Management: Standardise your device environment with corporate backgrounds and layouts. Automatically deploy business apps, such as Microsoft Office, and automatic updates to Windows 10 PCs. Configure security features and settings centrally on all your Windows 10 PCs and mobile devices running iOS or Android and apply security policies to protect business data.
Access Control: Help protect your company against breaches due to lost or stolen credentials with strong authentication. Multifactor authentication adds a layer of protection to the sign-in process. When accessing accounts or apps, users provide additional identity verification, such as scanning a fingerprint or entering a code received by phone.
To sign up to one of our SMB Stress Free, or get more information, send an e-mail to [email protected]
Our standard Terms and Conditions apply