Cloud PBX
At Tranquil IT we want you and your company to be successful, and IT stresses can take your focus away from what’s important to your company. Let us worry about maintaining, upgrading, securing your IT systems and do what we’re good at, while you get on and do what your good at!
As an alternative to Microsoft Teams PSTN Calling, Tranquil IT’s Cloud PBX Service is designed to revolutionise the way your organisation handles communication, ensuring that you stay connected effortlessly, no matter where you are. Our cutting-edge technology provides seamless accessibility through various devices, guaranteeing that you never miss an important call.
Accessibility
With Tranquil IT’s Cloud PBX Service, you can access your phone system from an IP deskphone, an app on your computer, or an app on your phone. This flexibility allows you to receive and make calls from anywhere, ensuring that you are always reachable whether you are in the office, at home, or on the go.
Number Portability and Flexibility
Our service offers the convenience of bringing your own number to the system or obtaining a new one, including toll-free numbers. This flexibility ensures that your business maintains its identity and accessibility to clients and partners, regardless of your numbering preferences.
Advanced Features
Tranquil IT’s Cloud PBX Service comes equipped with a suite of advanced features designed to enhance your communication experience and efficiency:
- Hunt Groups: Distribute incoming calls to a group of extensions, ensuring that calls are answered promptly by the next available team member.
- Call Queuing: Organise incoming calls into a queue, allowing callers to wait for the next available representative, reducing missed calls and enhancing customer service.
- Auto Attendant: Automate call handling with a customisable menu system that directs callers to the appropriate department or extension without the need for a human operator.
- Call Recording: Record calls for quality assurance, training, or compliance purposes, ensuring that important conversations are documented and accessible for future reference.
- Call Transcriptions: Convert recorded calls into written text, making it easy to review and search for specific information discussed during the call.
- Call Transfer: Seamlessly transfer calls to another extension, department, or even an external number, ensuring that calls reach the right person without any hassle
Enhanced Security
Security is a top priority in our Cloud PBX Service. With robust encryption protocols and real-time monitoring, we ensure that your communication remains private and protected from potential threats.
Ease of Use
Our user-friendly interface allows for easy setup and management of your Cloud PBX system. Whether you are configuring hunt groups or setting up auto attendants, our intuitive platform ensures that you can manage your system with minimal effort.
Tranquil IT’s Cloud PBX Service is not just a phone system; it’s a comprehensive communication solution designed to keep your business connected, secure, and efficient. Embrace the future of communication with Tranquil IT’s Cloud PBX Service and experience unparalleled flexibility and functionality.
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Why Tranquil IT?
We help take your
IT further, together
At Tranquil IT, we are dedicated to ensuring that our customers receive the highest value from their investment in IT services. When we establish a partnership, we collaborate closely with you to achieve the best possible outcomes for your team and customers. Our success is measured by the success of our clients.